Tier Two

The Program for Improving Capacity and Capability (PICC) was launched by the City of Norfolk in 2023 to broaden the availability of a diverse field of nonprofit service providers with the ability to deliver quality social services to Norfolk residents and the capacity to compete for, and sustainably manage, grant awards while meeting compliance requirements.  

In addition to expanding the community of non-profit service providers, the primary goal of the PICC program is to advance City Council's priorities in the areas of rapid rehousing with case management, positive youth development programming, and senior focused activities. Specifically, to provide Tier Two organizations with funding to increase their capacity and capability to serve Norfolk residents. In doing so, they will be able to increase the availability of direct services for Norfolk's at-risk populations of children, families, the elderly and disabled residents, those who are impoverished and those experiencing homelessness. 

Tier Two

Has your organization been designated as a IRS 501c3 non-profit entity? According to your most recently filed IRS Form 990, did your organization record more than $50,000 and less than $250,000 in expenditures? If your answer is yes, than you may be eligible to participate in the PICC program as a Tier Two organization. Tier Two applications typically are released in the late spring each year.

Frequently Asked Questions (FAQ's)


Q - Is there an acceptable rate for overhead so we may calculate that into staff time?

A. The PICC grant does not cover overhead based on a specific rate. If there are overhead expenses such as cell phone service that can be documented as applying to a specific PICC project staff member, that cost can be included in your operating budget.

Q - I am working on the grant application. Can I save the work I have already completed and return to it later?

A. Yes. Whenever you want to save your application, scroll to the top of the page. There you will find two buttons, a “Save as draft” or “Save as Completed” button. Select the appropriate button to meet your needs. When you return to working on your draft application make sure you hit the “edit” button to re-open the application.

Q - What do I do after I complete the application?

A. When you are ready to submit your application for review, scroll to the top of the application. In the top – left quadrant you will see a green “submit” button. Hitting this button will submit your application for review. If you have failed to answer a mandatory question or if you failed to attach a required document, you will be unable to submit your application.

Q - Can I edit my application after it is submitted?

A. No. Once submitted, your application is locked. If an application is submitted by accident, contact a member of the PICC team for assistance.

Q - When is the PICC Tier 2 application due?

A. To be considered for funding, all PICC Year 3 Tier 2 applications must be submitted to the eCivis grant management system by 4:30 p.m. on Friday, August 15, 2025.