CivicLab Norfolk 

Norfolk's City Data is a Strategic Asset

CivicLab Norfolk offers programs, tools, and training to help employees and residents understand and harness our city’s data to improve our community. 

CivicLab’s Core Belief

CivicLab is a division of the Department of Budget and Strategic Planning that uses data science, process improvement, and transparency to create a culture of innovation and efficient public services.

CivicLab’s Goals:

  • Catalyze citywide culture change to improve collaboration, transparency and trust. 
  • Connect staff and residents with data required to make informed decisions. 
  • Create tools and provide training to encourage data analysis, efficient processes and measurable progress. 

Norfolk Programs Tools Training Image

Programs, Tools and Training Offered by CivicLab Norfolk


  1. Data Science
  2. NorfolkOpenData
  3. Data Consultation
  4. Power BI (Business Intelligence)
  5. More Programs and Services
  6. External Partners

Data science is the use intelligent algorithms and complex models to analyze data for better decision-making. It helps predict trends, optimize resources, and improve services like crime prevention, public transport, and emergency response. By leveraging these insights, the City of Norfolk can enhance efficiency and make data-driven decisions that directly benefit our communities.