Frequently Asked Questions

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Frequently Asked Questions by Topic

Cards and Borrowing
Resident and non-resident library cards, PINs, book purchase recommendations, interlibrary loan, renewals, holds, fines and overdue items.

Public Computer & Wireless Network Information
NPL equipment and software, wireless access, and technology limitations.

Reference and Research Help

Finding books, online databases, reference assistance, genealogy and local history.

Additional Services

Computers, computer classes, disability services, tax forms, book reviews and online book clubs.

Can I suggest a book title for purchase?

You can recommend a book or other item for purchase by calling or visiting any NPL branch location. The branch staff will fill out a Patron Request Form with or for you.


For eBook-related questions, click on a question below to see the answer.

Expand/Contract Questions and Answers

  • Are eBooks in the Library Catalog?

  • Can I place holds on eBooks?

  • Can I read eBooks on my computer?

  • Can I renew eBooks?

  • Can I suggest an eBook title for purchase?

  • Do I need special software/app for eBooks?

  • Get Started with OverDrive

  • How do I find eBooks?

  • How do I return eBooks?

  • What are the checkout limits for eBooks?

  • Which devices are compatible with eBooks?

  • Who's eligible to use NPL eBooks?