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About NPL

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Norfolk Public Library Mission Statement

The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the Library employs a knowledgeable, well-trained staff committed to excellent service and civility.

Adopted December 17, 2013 - Norfolk Public Library Board of Trustees

The Norfolk Public Library became the first free public library in Virginia in 1904, and its collection includes classic and popular items from the late 19th century to today. NPL offers access to information, books, programs, and online resources to meet the needs of our diverse community for life-long learning. The library system consists of one main library, ten branch libraries, two anchor branch libraries, and the Bookmobile. All NPL library programs are free and open to the public.

We also offer these special services:

  • NPL is a Family Place library that offers free programs that focus on developing skills essential to literacy.
    These programs are recommended for parents, other caregivers, and children of all ages.
  • A local history and genealogy collection, is located at the Slover Library and can be accessed 
    online at the Sargeant Memorial Collection page.
  • NPL is a selective depository library for government documents.

Library Guides & Information

NPL Hours & Locations
Hours of operation, branch locations, holiday closings. 

Cards and Borrowing
Resident and non-resident library cards, PINs, renewals, holds, fines and overdue items.

NPL Public Computer & Wireless Network Information
NPL equipment and software, wireless access, and technology limitations.

Reference and Research Help
Assistance with finding books, online databases, reference assistance, genealogy and local history.

Additional Services
Computers, computer classes, disability services, book reviews and online book clubs.

Please visit our Policies page for more detailed information.